Frequently Asked Questions

Welcome to Our FAQ Page

Have questions about our services, policies, or products? You're in the right place! Here, we've compiled answers to some of the most commonly asked questions to provide you with quick and helpful information. If you don't find what you're looking for, feel free to reach out to us directly. Your satisfaction is our priority, and we're here to ensure your experience with us is smooth and enjoyable. Let's get started!

Frequently Asked Questions

1. How can I book appointments for hair services?
2. What types of payment do you accept?
We accept various payment methods, including credit/debit cards and electronic transfers. Be sure to choose the payment option that suits you best when booking online or visiting our store.

3. Can I modify or cancel my booking?
Yes, you can modify or cancel your booking up to 24 hours before the scheduled appointment time. For any modifications or cancellations, please contact us by phone or email.

4. Do you offer refunds for canceled bookings?
We do not offer refunds for canceled bookings. However, if you cancel within the required time frame, we'll be happy to assist you in rescheduling your appointment for a later date.

5. What is your policy on appointment rescheduling?
You can change the date or time of your appointment up to 24 hours before the scheduled time. Please contact us as soon as possible to discuss rescheduling options.

6. Do you offer hair touch-up or repair services?
Yes, we offer a range of hair touch-up and repair services to meet your specific needs. Feel free to contact us to learn more about our available services.

7. Can I purchase hair products and clothing in-store?
Yes, you can purchase a selection of quality hair products and trendy clothing in our store. Visit us to explore our full collection.

8. What are your opening hours?
Our opening hours vary depending on the day of the week. To find out our current opening hours, please check the "Hours" section of our website or contact us directly.

If you have any other questions or concerns, feel free to reach out to us. We're here to help!